The History of the Dashboard
I’ve always marveled at how cultures adopt words and phrases from others and use them in either a similar or offbeat way. More… “The History of the Dashboard”
Selling your design services amidst COVID-19
Businesses of every type have been impacted by the pandemic. Here’s how I’ve kept my teams afloat during these strange times. More… “Selling your design services amidst COVID-19”
Measuring the ROI of Customer Experience
Recently an Information Week reporter asked me about maximizing the Customer Experience ROI. More… “Measuring the ROI of Customer Experience”
The quarantined life, an introverts paradise
COVID-19 has converted every extrovert into an introvert overnight. No physical contact, no bar scene, no touching, no 1-on-1 basketball, no group conversations, nothing is the same. More… “The quarantined life, an introverts paradise”